Lead - Solution Engineer

Freshworks

Experience: 3-5 Yrs
Location: Bengaluru, KA, India
Work from office
Full-time
Salary: ₹18 - 30 LPA

Job description

Job Description Freshservice is expanding what “AI-driven ITSM” means for our customers — from Freddy AI Copilot and Freddy AI Agent, to Agent Studio for building custom agentic workflows, to MCP Gateway connecting Freshservice to the broader AI stack. We're creating a new kind of Solutions Engineering role to match: the Lead AI Solution Engineer. This is a specialist presales role for someone…