Sr Associate Customer Support Analyst (AI/ML Application Support) (India)

Workday

Experience: 5-8 Yrs
Location: IN
Work from office
Salary: ₹18 - 28 LPA

Skills

Senior application support analyst in India

Job description

About the Role We are seeking a customer-focused Senior Associate Support Analyst to drive incident resolution, root-cause analysis (RCA), and operational optimization across Workday’s enterprise platform and autonomous AI agent workflows. In this high-visibility role, you will analyze system metrics, investigate cloud-hosted ML service pipelines, evaluate LLM orchestration layers, and manage…